According to a recent article from Medscape, a large health system is now facing a potential class-action lawsuit alleging that its use of artificial intelligence (AI) to record patient-clinician conversations violates state consumer privacy laws. Rather than challenging the use of an ambient AI tool, the lawsuit instead focuses on whether it was properly disclosed to the patient and if meaningful consent was obtained. This lawsuit is notable as it represents the first related to ambient scribe technology and has the potential to set precedent for future litigation. 

To help our insureds navigate the emerging AI risks such as this one, LAMMICO has created new AI resources to provide insureds and their practice staff with current information related to the risk mitigation and use of AI in healthcare settings. These complimentary resources include an online education course, “Artificial Intelligence for Providers: A Risk Management Perspective,” to address the complex risks that accompany AI integration and present risk management strategies tailored to providers in the practice setting. We also offer a guide and sample form for our insureds to utilize to provide formal notification to patients regarding the routine use of ambient scribe technology and clinical support systems during medical encounters. This suite of online resources includes a detailed glossary of terminology and curated links to professional organizations.

To access, log in as a Member at lammico.com, and click "Artificial Intelligence (AI) Resources" under Additional Resources on your Member Dashboard. 

For questions regarding LAMMICO's AI risk management resources, contact:
 
Alesha Raney, CISR, CIIP, DAE
Healthcare Risk Manager
504.841.2729
araney@lammico.com