Risk Management & Patient Safety Services

Risk Management for Physicians and Their Practices

LAMMICO's Risk Management and Patient Safety Department leverages lessons learned from the team's collective risk management experiences as healthcare professionals. Our goal is to reduce risk both to insureds and to patients, so we urge you to take advantage of the resources and tools listed below:

The Risk Management and Patient Safety Department at LAMMICO includes certified risk managers who help you reduce your risk exposure in your practice and improve your defensibility. They will visit your office, evaluate key risk areas and provide tailored recommendations.


LAMMICO’s certified risk managers are available during regular business hours to answer your or your office personnel’s questions concerning medical records, informed consent, patient dismissal, documentation and other topics. Please contact the LAMMICO Risk Management and Patient Safety Department at 504.841.5211 or 800.452.2120 to speak to the Risk Manager on-call.


Courses targeted to medical office staff are available on the LAMMICO Risk Management products and services website under Medical Interactive (MI). In addition, LAMMICO’s Risk Managers offer educational in-service presentations to LAMMICO policyholders and their office staff. These presentations are based on data from assessments, along with the real world experience of our Risk Managers. Office personnel who take the online courses or who attend live presentations earn the insured physician partial Risk Management Credit.

Please register and/or log in to visit MI as a qualified office manager.

 


The Risk Management Reference Guide is a compilation of what we’ve found to be the most useful and requested risk management information for the medical office. Chapters include topics such as Medical Records Management, Dismissing a Patient, Informed Consent, and many others. The Reference Guide can be downloaded from the Risk Management website, Medical Interactive, (MI), or you may call the Risk Management and Patient Safety Department at 504.841.5211 or 800.452.2120 and request a copy be mailed to you. Also available is the Hurricane Preparedness for Medical Practices manual, a tool containing checklists and recommendations regarding disaster preparation, response and recovery.

Simply register and/or log in to visit MI as a qualified office manager to access these materials.


"Practice Management" products are a compendium of practical recommendations for dealing with a large variety of issues arising daily in the medical office. Directed to all members of the medical office, facility or hospital staff, we gather our data from claim histories and patient safety analyses to help optimize your day-to-day procedures. Valuable Office Manager patient safety reference materials include:

  • Risk Management Reference Guides
  • Hurricane Preparedness for Medical Practices
  • OSHA and HIPAA Information for Office Managers

Simply register and/or log in to visit MI as a qualified office manager to access these materials.


Risk Management for Hospitals & Facilities

LAMMICO’s Risk Managers have extensive backgrounds in areas of risk management essential for hospitals and facilities such as patient safety, performance improvement, and clinical documentation. They have experience in working with regulatory standards such as the Joint Commission and Centers for Medicare and Medicaid Services as well. Benefits to LAMMICO insured hospitals and facilities include:

LAMMICO’s certified and highly experienced risk managers will work with your risk managers, quality improvement department, nursing services and/or safety officers to conduct systematic and individualized on-site assessments. Tailored and specific recommendations for reducing risk in the hospital or facility setting are provided in real time.


A LAMMICO Risk Manager is on-call 24 hours a day to answer risk management questions from insured hospitals. Our risk managers have extensive experience in risk management, patient safety, quality improvement, hospital operations, Joint Commission review preparation, health information systems, root cause analysis, general liability and management of sentinel events. 


Risk Management online education for hospital administrators, risk managers, nurses, physicians and other hospital staff is available at the LAMMICO Risk Management and Patient Safety website, Medical Interactive (MI) including Continuing Nursing Education (CNE). In addition, risk managers and risk management physician consultants are available for on-site presentations at your hospital or facility.


The Hospital/Facility Resource section is arranged in the form of toolkits on specific topics related to patient safety, regulatory requirements, and risk management. Toolkits provide definitions, current articles, nursing education, sample policies, procedures, guidelines, checklists, signage, tips and tools, links to vendors, and regulatory and quality web sites.  The goals of the toolkits are to provide a set of evidence-based, comprehensive resources to hospital and facilities. Additionally, they provide value-added resources and education to assist LAMMICO hospital and facility policyholders with their quality and safety improvement activities. See more.