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Common Reasons CMS Cites Hospitals and Education to Prevent Citations

March 12, 2024

Common Reasons CMS Cites Hospitals and Education to Prevent Citations
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Becker's Hospital Review reported, "Among the 4,980 citations delivered to hospitals in 2023, the most common were for care in a safe setting deficiencies, according to CMS data."

Their list of the 15 most common reasons CMS cited a hospital in 2023 includes:

    1. Patient rights: Care in a safe setting 
    2. Patient rights 
    3. RN supervision of nursing care
    4. Nursing services 
    5. Medical screening exam 
    6. Compliance with 489.24 (transfers) 
    7. Patient rights: Free from abuse/harassment 
    8. Supervision of contract staff 
    9. Nursing care plan 
   10. Patient safety 
   11. Administration of drugs 
   12. Staffing and delivery of care 
   13. Infection control program 
   14. Patient rights: Restraint or seclusion 
   15. Quality assurance/performance improvement (QAPI)

Education as Prevention

To try to mitigate these risks, LAMMICO offers our insured hospitals complimentary education related to these risk management and patient safety topics. These online courses are available through LAMMICO's subsidiary, Medical Interactive Community (MI):

  • "Patients' Rights in Hospitals"
  • "Abuse and Neglect: Recognition and Response"
  • "Reducing Inpatient Medication Administration Errors"
  • "Healthcare-Associated Infections: Risks and Prevention"
  • "Restraints and Seclusion"

Accessing Education

The MI website is your one-stop site for LAMMICO’s comprehensive library of online Continuing Medical Education (CME) and Continuing Nursing Education (CNE) courses. Nearly all of our online CME courses are eligible to satisfy MOC Part II requirements. If you are a LAMMICO policyholder, taking our online courses is as easy as logging in at LAMMICO-insured hospital and facility users can log in at All the educational courses and other products on MI – monographs, videos, slideshows and articles, for example – are FREE for LAMMICO insureds! 

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