LAMMICO Featured Career

Risk Management Analyst
Risk Management and Patient Safety Department

Posted: Sept. 5, 2019

Position Summary:
Contributes to the Risk Management (RM) plan by supporting the RM department. Responsible for managing the RM department data processing and retrieval of RM electronic information via reporting tools. Responsible for Salesforce administrator function for RM. Performs testing and quality review for RM section of LAMMICO website and learning management system of company’s subsidiary, Medical Interactive (MI). Develops non-clinical content for RM section of LAMMICO website. RM point person for LAMMICO’s core operating system (Oasis) and ImageRight.

Reporting Relationship:

Reports directly to Manager of Risk Management and Patient Safety

Essential Functions/Responsibilities:

  • Works in a cooperative manner with management, coworkers, customers and vendors; supports LAMMICO’s mission and vision in daily operations
  • Contributes to the development of the department’s strategic and operating planning and meets assigned target dates and budget goals; helps ensure that department quality, service and productivity standards are met
  • Serves as Salesforce administrator for RM department  
  • Develops, runs and maintains a variety of Crystal, MS Access and Excel reports for RM department. Analyzes and interprets reports to assess risk profile of LAMMICO book of business. 
  • Performs testing and quality review for LAMMICO website and Medical Interactive’s learning management system (LMS) 
  • Serves as liaison between RM and IT departments regarding RM functions in Oasis and ImageRight
  • Responsible for the Access referral database including writing and maintaining forms, reports and queries and providing status reports and referral activities to RM
  • Coordinates RM referral activities, including correspondence and follow-up
  • Administers and coordinates Physician Peer Consultation Program, including, litigation stress, burnout, specialty-specific consultations, etc.
  • Analyzes RM and loss data to be utilized in overall analysis of RM program
  • Assists LAMMICO insureds with non-clinical questions and requests on the phone
  • Develops and maintains non-clinical written content for RM section of LAMMICO website and coordinates necessary revisions with Communication department
  • Works with RM Manager to develop and maintain policies and procedures for RM department
  • Maintains and updates online RM Reference Library; is sufficiently well versed regarding its content to recognize when updates and revisions are required 
  • Provides back up to Lead Business Application Analyst in the areas of Idashboard, MI’s LMS functionality and other applications as necessary 
  • Backs up to RM Coordinator for daily web credits report, coordination of RM Committee meetings, telephone support and maintenance of weekly attendance for the RM and MI staff

Secondary Functions/Responsibilities:

  • Other responsibilities and special projects as assigned

Education, Experience and Skills Required:

Bachelor’s Degree 

  • 3-5 years’ experience in data analysis, preferably in a healthcare-related field 
  • Working knowledge of databases and data warehouse systems
  • Ability to reconcile, analyze and interpret data
  • Demonstrates detail orientation
  • Working knowledge of Crystal reports or other report writing tools
  • Strong customer focus and team orientation
  • Ability to appropriately handle confidential or sensitive company information
  • Commitment to continuing industry education and individual functional education
  • Strong decision-making skills
  • Excellent communication skills with the ability to interact and work effectively with employees at all levels within the organization
  • Ability to manage time, set priorities and work independently
  • Proficiency in the use of Microsoft (MS) Word and Excel and working knowledge of MS Access 

Education, Experience and Skills Desired:

  • Insurance industry experience
  • Medical malpractice experience
  • Technical writing skills
Interested candidates should submit a cover letter and resume. 

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