Employment
LAMMICO Featured Career
Agency Management Specialist
Marketing Department
Posted: February 23, 2023
Position Summary:
Manages the Elatas Risk Partner’s book of business and its associated operations. Completes a wide variety of generalized and specialized agency support and customer sales and service functions.
Reporting Relationship:
Reports directly to the Director of Marketing.
Essential Functions/Responsibilities:
- Works in a cooperative manner with management, coworkers, customers, and vendors; supports LAMMICO’s mission and vision in daily operations
- Contributes to the development of the department’s strategic and operating planning and meets assigned target dates and objectives; helps ensure that department and Company quality, service and productivity standards are met
- Interact courteously and professionally with all Elatas Risk Partners/LAMMICO employees, policyholders and outside vendors; seeks to support ERP’s mission and vision in daily operations
- Contributes to the development of the ERP’s strategic and operating planning and meets assigned target dates and budget goals; helps ensure that department quality, service and productivity standards are met
- Responds to telephone inquiries relative to ERP’s products and/or services
- Markets quotes/renewals to insurance carriers and brokers
- Develops and maintains prospect/client proposals
- Reviews new business/renewal policies
- Handles transactions, endorsements and COIs relating to ERP’s clients
- Distributes and files assigned incoming mail and correspondence
- Agency accounting; assists LAMMICO accounting department in reconciling accounts
- Works with accounting agency specialist on the processing of Agency’s operating and trust cash receipts and disbursements including coding, preparing checks, issuing, mailing and maintaining the vendor files in AMS
- Works with Agency Account Executive on Agency Billing Process; makes certain Agency Billed receipts are collected timely and that the carrier is paid
- Gathers competitive intelligence, analyze ERP’s position and recommends action
- Maintain Agency AMS database(updates), form letters, client and agency files
- Nurtures and maintains relationship with insurance carriers/brokers; assures files and contracts are properly maintained
- Develops and assists with training on all new agency processes
- Manages LAMMICO’s bond needs for the claim department
- Serves as a consultant/agent to the CFO for LAMMICO’s insurance policies
- Participates in the screenings and appointments for any new LAMMICO agent
- Manage and renew LAMMICO’s/ Elatas’ licenses/appointments with multiple states
- Represents the Agency and the Marketing department at business functions as needed
- Meets with agency clients and prospects to sell agency products and services
Secondary Functions/Responsibilities:
- Other responsibilities and special projects as assigned
- Maintains Agency manuals
Education, Experience and Skills Required:
- P&C license required; must acquire licenses for all other lines of insurance sold by Elatas as necessary after hire
- Bachelor’s Degree or five years of experience in the insurance industry or the inside marketing of all Elatas Risk Partner’s product lines
- Working knowledge of DOI regulations pertaining to insurance agencies
- Demonstrated leadership skills
- Ability to service and deal with demanding customers in a fast-paced environment
- Strong customer focus and team orientation
- Ability to appropriately handle confidential and sensitive Company information
- Commitment to continuing industry and individual functional education
- Strong decision-making skills
- Excellent communication skills with the ability to interact and work effectively with employees at all levels within the organization
- Ability to manage time, set priorities and work independently; ability to organize, analyze, and interpret information
- Proficiency in the use of Microsoft Office Programs, AMS and ImageRight
Interested candidates should submit a resume and cover letter by applying below.
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