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Need to Know: Cyberattacks, Phishing and Patient Care

August 29, 2024

Need to Know: Cyberattacks, Phishing and Patient Care
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How Cyberattacks are a Threat to Patient Safety 

Cyberattacks can be expensive and problematic for hospitals and healthcare facilities. They can also negatively impact patient care. The American Hospital Association shared that 74% of surveyed hospitals reported a direct patient care impact from a recent significant cyberattack. This article from Change Healthcare Executive discusses how these attacks threaten patient safety. For example, patient care can be delayed because of access to prior authorizations from insurers. If electronic health records are effected, patient care is impacted by the move to paper charting. In some instances, patients are transferred or ambulances diverted because of cyberattacks. To learn more, read "How cyberattacks are a threat to patient safety."

This article originally appeared in Chief Healthcare Executive and was republished with the permission of the author.
 



Social Engineering Tactics Targeting Healthcare

In a joint cybersecurity advisory, the FBI and HHS warned against a social engineering campaign targeting healthcare, public health entities and providers. Threat actors are using phishing schemes to steal login credentials in order to divert automated clearinghouse (ACH) payments to U.S. controlled bank accounts. Of note, two of the spearphishing phone numbers listed in the alert are Louisiana 504 numbers and one is a northern Mississippi area code, 662.  

Healthcare organizations are attractive targets for threat actors due to their size, technological dependence, access to personal health information, and unique impacts from patient care disruptions. The FBI and HHS also provided recommended mitigations to reduce the likelihood and impact of social engineering incidents.   

Cybersecurity Resources for LAMMICO Insureds

TMHCC CyberNET®

In partnership with our cyber risk experts, Tokio Marine HCC – Cyber & Professional Lines Group (TMHCC), LAMMICO provides policyholders complimentary access to TMHCC CyberNET®. CyberNET® helps you and your organization understand the cyber risks you face with access to expert cyber risk advisors when you need them, plus 24/7 online training courses, best practices, compliance and incident response guidelines, sample policies, and vendor agreement templates.

Registered lammico.com Members are encouraged to log in to access the TMHCC CyberNET® portal. LAMMICO-insured hospital and facility users can log in at medicalinteractive.com/login and select the Cybersecurity icon.

MEDEFENSE® Plus/Cyber Liability Insurance Coverage and Higher Limits

LAMMICO includes $100,000 of MEDEFENSE Plus/Cyber Liability coverage in most hospital policies and $50,000 in most healthcare facility policies at no additional charge to the insured. We also offer higher limits of protection through our subsidiary agency, Elatas Risk Partners, subject to underwriting. Please contact your insurance agent for information on purchasing higher limits of Cyber Liability insurance.
 


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